Your time is important to us! Your appointment is reserved solely for you, we do not double book appointments. Therefore, 24-hour notice is required to change or cancel your appointment. A $40 cancellation fee will be assessed for all appointments changed or cancelled within 24 hours. No shows will be assessed a $40 no show fee, and all future appointments will require a credit card deposit of 50% of the service fee at the time the appointment is booked. Insurance companies will not be charged cancellation or no show fees, these fees are the sole responsibility of the patient. All future appointments will be suspended until these fees are paid in full.

Insurance co-pays are due at the time of service (or at the end of your massage). Co-pays are not the same as deductibles, please be sure you understand your insurance company's policies regarding co-pays and co-insurance.

We are happy to provide billing to your insurance company for you, however, not all plans cover massage therapy. Please check your plan before you schedule your massage. Every effort will be made to coordinate benefits and payment from your insurance provider, but you are responsible for any portion of your massage not covered by your insurance. This amount will be due within 30 days of invoice. If payment is not received, all future appointments will be suspended until your account is paid in full.